Frequently Asked Questions
Answers to common questions about ehy
Is ehy confidential?
Yes. All conversations are private and only visible to you and your therapist. You can also stay fully anonymous if you choose.
How are therapists verified?
Every therapist on ehy submits their qualifications and credentials for review. Our admin team manually reviews each application before approving access.
Can I stay anonymous?
Yes. When signing up, you can choose to use a nickname instead of your real name. Therapists will only see your display name unless you choose to share more.
⚠️ Important safety notice
ehy is a mental health support platform and is not designed for psychiatric or life-threatening emergencies. If you or someone you know is in immediate danger, please contact emergency services at 191.